In L&D there is a widespread misconception that if you make a character bland, uncharacterised,or even not there, (by dint of putting the camera in the position of the protagonist), this willmaximise empathy. That isjust wrong. In this analysis I show how the Breaking Bad pilot episode creates a drug-dealing killer who isa sympathetic human being.

Episode 4, The Good Fight
The Good Fight is probably the single best workplace drama around just now. I look at a single episode that takes a surprising look at racism in the workplace. It confronts us with difficult issues in a way that’s both entertaining and funny. And it makes us think.